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Shopping Cart Blank on New Product
July 3, 2010
3:01 pm
Member
Forum Posts: 86
Member Since:
March 2, 2010
Offline

I tried to add a new product today and when I go through the purchase routine, it doesn't show up in the shopping cart.  Tried entering it a number of ways.  Other products are added into the shopping cart no problem, just like always.  But not the new product.  

I did switch to e-junkie a couple of weeks ago and this is the first product I've added since signing up with e-junkie so I imagine it is something there, but I don't see any html code on the product page that would make a difference.

I'd sure love to hear if anyone knows what to do about this!!!

Thanks

July 3, 2010
4:20 pm
Member
Forum Posts: 124
Member Since:
February 15, 2009
Offline

Are you using Hostgator?  We had the same issue and it turns out it was due to hostgator's updates.  We had to call support to have it fixed. 

July 3, 2010
4:27 pm
Member
Forum Posts: 86
Member Since:
March 2, 2010
Offline

Thanks for the reply!  I saw your earlier post – I'm using e-junkie.  Haven't heard of any updates….Did it do the same to you where it worked on the existing products but not on new ones?  Maybe it's similiar

July 5, 2010
12:24 pm
Admin
Forum Posts: 5051
Member Since:
March 16, 2008
Offline

I think it's because you're trying to do something that's not currently possible.

You can't currently sell digital products and physical products at the same time, using the Market Theme shopping cart buttons.

This is because you can't use the e-junkie cart checkout, and the Market theme shopping cart at the same time.  They are different systems.

We recommend using the E-junkie system for digital products, because it offers dynamic download URLs.  This provides a limited time available for download.  If you used Market theme for digital products, the URLs would be static, and you'd have to rename them periodically to keep the download URLs from being shared.

I hope this makes sense.

October 7, 2010
10:38 am
Admin
Forum Posts: 5051
Member Since:
March 16, 2008
Offline

Here is another post that might help…

http://www.markettheme.com/for…..lease-help

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