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Order Notification Email
February 5, 2013
4:17 pm
Forum Posts: 169
Member Since:
August 11, 2010
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I haven't been here for a long time, which I guess means things have been going pretty smoothly.Laugh However, I do have a question and am not sure if this is something that has been fixed or not with Market Theme.

For the order notification email that I receive, it shows the same name and address for both the Bill to and Ship To fields, which can be confusing at times. For example, someone just ordered a gift basket and did not fill out he card message. I have been unable to get a hold of them, and I don't know whether they really don't want a message because it is being delivered to them and they are giving it themselves, or if they forgot to fill out the message and it's being delivered to someone else. In that case, do I hold up sending the basket until I get the card message or not? You can see that it would be very helpful to have both of the addresses so I would know whether the gift basket is coming to them or someone else.

Is this something that Market theme has control over? Or is this a paypal issue?

February 5, 2013
7:17 pm
Forum Posts: 5862
Member Since:
March 16, 2008
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Not sure, but I think Paypal only sends 1 address.

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